Refund Policy:

At NutriGlow, we strive to ensure your complete satisfaction with our products. If you are not entirely happy with your purchase, we’re here to help. This refund policy applies exclusively to orders within Australia.

1. Refund Eligibility

We provide refunds under the following conditions:

• Damaged Products: If you receive a product that is damaged during transit, we will offer a full refund or replacement.
• Successful Returns: Refunds are also available for products that are returned to us in their original condition, unopened, and unused, within 30 days of purchase.

2. Refund Process

Once we receive your returned product and verify its condition, we will process your refund.

• Refund Method: Refunds will be issued to the original payment method used during the purchase.
• Processing Time: Please allow 5-7 business days for the refund to reflect in your account after we have processed it.

3. Contact Information

If you have any questions or need further assistance, please contact our customer service team:

• Email: [email protected]
• Phone: +61 449 825 288
• Customer Service Hours: Monday to Friday from 9 a.m. to 5 p.m.

Thank you for shopping with NutriGlow. Your satisfaction is our priority